Returns and Refund
At Nurse Yard, your satisfaction is our priority! If you're not completely happy with your purchase, we're here to help.
Our Return Policy
- 60-Day Satisfaction Guarantee: Returns are accepted within 60 days of purchase.
- Full Refund: You'll receive a full refund for your returned items.
- Return Shipping: Customers are responsible for return shipping costs.
How to Return Your Item
1) Contact Us to Initiate Your Return
- Email us at support@nurseyard.com or call (727) 308-6410
- Please have your order number ready
- Let us know which item(s) you'd like to return and the reason for your return
2) Receive Return Instructions
- Our team will provide you with detailed return instructions and a return shipping address
- We'll guide you through the process to make it as simple as possible
3) Prepare Your Package
- Pack the item securely in its original packaging or a sturdy box
- Include all original accessories, tags, or paperwork
- Write the return authorization information (provided by our team) clearly on the package
4) Ship Your Return
- Ship your package to the address provided by our team
- We recommend using a trackable shipping method for your protection
- Keep your tracking number for your records
Refund Process
- Once we receive your return, we'll inspect it and process your refund within 5-7 business days
- Refunds will be credited to your original payment method
Need Help?
We're here to assist you every step of the way. If you have any questions or concerns, please reach out to us:
- Email: support@nurseyard.com
- Phone: (727) 308-6410
Thank you for choosing Nurse Yard. We appreciate your business and look forward to serving you again!